Communications policy
How inquiry, transactional, email, SMS, and WhatsApp messages are handled.
Effective September 15, 2026 · Last updated September 15, 2026
Inquiry and transactional messages
When you contact the studio or order, we may reply through the channel used and send messages needed to quote, confirm, produce, deliver, install, support, or administer the request.
Marketing email
Marketing email will identify the sender, use accurate subject lines, include an unsubscribe method, and identify our postal address as Nathan Prohaska Arts LLC, 31847 Pacific Coast Hwy, Malibu, CA 90265. Transactional messages about an active order or project may continue after a marketing opt-out.
SMS and WhatsApp
Marketing messages will be sent only with consent required for that channel. Consent is not a condition of purchase. Frequency varies; message and data rates may apply. Reply STOP to opt out and HELP for help, or email studio@theallsphyr.com. Carriers are not liable for delayed or undelivered messages.
Preference records
We may retain consent, suppression, delivery, and opt-out records to respect choices and demonstrate compliance. See the Privacy policy for details.