How long does a piece take to make?
Jewelry is made to order, usually three to four weeks after payment clears, and transit is additional. A sculpture made on demand carries its schedule into the written acceptance, and a finished piece already in the studio ships once payment clears. Every product page states the lead time for that piece.
Shipping and delivery →What does shipping cost?
Shipping is included to the listed countries. Nothing is added at checkout and no shipping invoice follows. Stripe Checkout collects a ship-to address in 20 countries: United States, Canada, United Kingdom, Australia, New Zealand, Ireland, Germany, France, Netherlands, Belgium, Austria, Switzerland, Italy, Spain, Portugal, Sweden, Norway, Denmark, Finland and Japan. An address anywhere else, and anything too large to travel as a parcel, is quoted in writing before payment.
Shipping and delivery →Is sales tax included in the price?
Listed prices exclude sales tax. Sales tax, where applicable, is calculated at checkout. Where work is quoted in writing, any applicable tax is stated in the quote. Duties and import taxes outside the United States are the recipient’s unless a written quote says otherwise.
Terms of use and sale →Does a pendant come with a chain?
Where the artist’s catalog records a chain or necklace, the sizing table above says so and gives its length. Where it does not, the chain and its length are confirmed in writing before production, so nothing is assumed either way.
Can I order a metal that has no price?
Yes. Solid 14k, 18k, platinum and white gold are made to order after a conversation: the studio confirms specification, final price, timing and shipping in writing, and production begins after payment. No figure is listed for those metals until the studio sets one.
Send an inquiry →Can a piece be made in another size, metal or stone?
A variation in scale, material, finish or stone is a custom order. Scope, price, production estimate and delivery are agreed in writing first, and custom catalog work requires payment in full before production begins.
Custom order policy →Can I return a piece?
Made-to-order jewelry, personalised work and sculpture produced on demand are final sale once production begins, except where the piece is damaged, defective, materially different from what was accepted, or where the law provides otherwise. A ready-stock sculpture can be authorised for return within 14 days of delivery, unused and in its original packaging.
Returns and refunds →How is a piece packed, and can it be sent as a gift?
Every piece is packed for transport and a tracking email follows when the parcel ships. The studio has not published gift wrapping or a gift note as a service; if you want one, say so in an inquiry before paying and the studio will answer in writing.
Send an inquiry →Can I rent a piece for an event?
Yes, through the artist practice. Rentals are quoted as a complete window — transport, load-in, the event, strike and return — and need a signed rental agreement and confirmed insurance.
Rentals →How do I reach the studio?
Write to studio@theallsphyr.com. The studio replies by email, usually within two business days.
Send an inquiry →